Business Management Softwares

Technisoft Service Manager For Service-Based Businesses

 

 

Service Manager is powerful tool designed specifically for service-based businesses. A Sage Endorsed Solution and multiple award-winning system, Technisoft Service Manager will enable you to easily and efficiently manage your company’s ressources, products, and services. You can even access your system locally or from the field thanks to mobile and web capabilities

Is Technisoft Service Manager the right tool for you?

There are several questions you can ask yourself to determine if this is the right tool for you. If you answer “yes” to any of the following questions, then Service Manager might be of great benefit to your organization.

Is your company involved in: 

  • Contracting
  • Job cost management
  • Preventive maintenence
  • Equipment servicing
  • Office automation
  • Telecommunications
  • Other service industries

If so, then Genatec is well positioned to give you the advice you need and to determine what the best fit for your company might be.

Service Manager allows you to link every aspect of the service process such as:

  • Quotations, Jobs, Projects, Invoices, Credits, Templates
  • Job Planner, Labor Scheduling and Dispatch
  • Response Tracking, Escalation Management
  • Labor / Time Billing (Time Entry) 
  • Scheduled, Conditional and Interval Based Preventative Maintenance, including Tasks & Activities, Budgeting,
  • Loadings for Labor & Parts Requirements calculated in advance
  • Service Level Agreements / Contracts
  • Warranty, Manufacturer/Vendor & Customer Returns (RAs)
  • Serialized Tracking of Equipment
  • Symptom, Fault, Solution Knowledge Base
  • Metering (including conditional maintenance)
  • Site and Equipment History
  • Rentals
  • Requisitions and Purchase Orders
  • Subcontracting
  • Work In Progress, Profit Analysis, Budgeting (4 levels), Job Summaries 
  • Financial Distribution Statistics by Site, Employee, Model, Industry, and more
  • Notations, Instructions, including File Attachments and Follow-ups
  • Fully securitized Employee and Customer Web Portals
  • Smartphone/ iPad/Tablet/Notebook Mobile Field Solutions (online/offline)
  • Integration to Sage 300 ERP 
  • Service Centers / Branches / Departments / Divisions, and more.

Download the Technisoft Service Manager brochure!

Why choose us?

Genatec stands apart from most businesses due to its capacity to understand your needs. We are equipped to learn as much as possible about your business, your current system’s capabilities, as well as its weaknesses. To do this we will talk to more than one person within your company. Most importantly, you will enjoy working with us. Genatec strongly believes in having a solid fit with our valued customers.

 

 

Service Manager is powerful tool designed specifically for service-based businesses. A Sage Endorsed Solution and multiple award-winning system, Technisoft Service Manager will enable you to easily and efficiently manage your company’s ressources, products, and services. You can even access your system locally or from the field thanks to mobile and web capabilities.